Customer Care

Production

VISTARA has been manufactured in Boulder Colorado, mostly by Colleen, and at times, one other pro stitcher for over 15 years. However, we are now in the process of upscaling this unique MindBodySpirit clothing business.

We take great care to choose durable high quality fabrics that are earth friendly. (natural fibers and often organic) We like to create Power Peaces that become supercharged by your MindBodySpirit movement and meditation Practices.

Our clothing reflects our unique approach and dedicated artisanship. We offer sizes Small (2-4), Medium (6-8) and Large (10-12).

We offer customizations such as XS, XL and in-between sizes, as well as, inseam lengths and other minor alterations at a moderate fee, read more below.

Method of Payment

We accept major credit cards and paypal on our secure site.

Shipping and Handling

We ship via USPS Flat Rate Mail. Please allow 5-7 business days for us to process your order.  Custom orders require additional time depending on the extent of the request and the order in which they are received.

Returns and Exchanges

We love you, to love your VISTARA Power Peaces. However, if the peace arrives and it  "just doesn't work", and it's from our already produced inventory, that has not been specifically customized for you, we accept refunds of unwashed, unworn or defective peaces if returned within 14 days of receipt. 

Please use the receipt enclosed in your order as reference and email us at: info@colleenvistara.com to begin the return process. Refunds are credited back to the original method of payment used. 

Use an insurable carrier. VISTARA is not responsible for items lost in transit.
We accept returns only on peaces purchased at www.colleenvistara.com or at an event where one of our trunk show representatives sold directly to you.

If purchased at a retail store, returns are subject to that particular store's return policy. 

Ship all returns and exchanges via insured mail to:
VISTARA  
840 Pearl St #D  Boulder CO 80302

Include your original invoice. Please call Vistara at 720-273-8431 to return merchandise without an invoice.  Allow 3 weeks from the day you return your package for your account to be credited. Allow 1-2 billing cycles for the credit to appear on your statement.

Customization

We offer basic adjusts (hems shortened and even creatively lengthened, and pinches or inserts here and there) for minimal charges. We also offer the next level of customization, such as XS or XL for our existing designs, for slightly more. 

Also, if you happen to fall in between our standard sizing of S, M and L, fret not! We offer a measurement chart for you to fill out and, if need be, a conversation about customizing your Power Peace.

 Please note: Customized orders, which are peaces that have been specifically altered for you, can not be returned.

Product Care

VISTARA clothing is mostly machine washable on delicate using cool/warm water. Some peaces might require hand wash or dry clean, if so, you will be clearly advised. Since most peaces are natural fibers, DRY ONLY on low heat with like colors or even better hang or dry flat. Then when it's almost dry, still a bit damp, put in dryer for a short 5, no more than 15 minutes to soften. Be sure to use non-toxic laundry detergents and avoid chlorine bleach.

Practice taking care of your VISTARA with loving care and it will reciprocate with lasting Beauty.

Sizing Information (aprox)

Small (4-6) Medium (6-8) Large (8-10)
chest 32-34 35-37 38-40
waist 26-28 29-31 32-33
low waist 30-32 33-35 36-38
hip 35-37 38-39 40-41
inseam 28, 30, 32  28, 30, 32 28, 30, 32

All measurements refer to body size, not garment size and are in inches
This is a general guide, each style may vary in measurements due to fabric and design.

Contact Us

Email info@ColleenVistara.com

Call 720-273-8431

Mail
VISTARA
840 Pearl St #D
Boulder CO 80302